Email and SMS creative · 32 pieces
Emails and texts that bring customers back.
We write and design every message for the moment it lands: just bought, running low, gone quiet. Each one has one job, which is to help the customer take their next step with your brand. Tap any piece to see it full size.
All brands shown are fictional example brands created for Continuo's portfolio. For clients, we write and design every piece around your own products, data and customers.
Just bought · 6 pieces
Post-purchase onboarding
Helps new customers actually start using what they bought. Customers who use the product are the ones who come back for more.
Running low · 2 pieces
Replenishment
Reaches each customer when they're actually running out, based on what and how much they bought, not a fixed day 30.
Browsed or carted · 3 pieces
Browse and cart recovery
Brings back people who looked at a product or started checkout, without giving away margin to people who were going to buy anyway.
Gone quiet · 3 pieces
Win-back
Asks lapsed customers why they stopped before reaching for a discount, then sends the message that fits their answer.
Subscribers · 3 pieces
Subscription SMS
Keeps subscribers in control with skip, swap and delay by text, so they adjust instead of cancelling.
Building trust · 5 pieces
Founder letters
Gives customers a reason to care about the brand, not just the product. Trust is what keeps people buying at full price.
Loyal customers · 4 pieces
Launches and referrals
Turns your best customers into buyers of your next product and into referrers who bring friends.
Peak season · 6 pieces
Black Friday and sales
Sale emails that bring in buyers who stay, with offers built to protect margin and a plan for what happens after the sale.
Free retention call
Beautiful emails are the easy part.
Knowing who should get which message, and when, is what makes them pay. On a free 30-minute call we'll show you which emails your store is missing and what they're worth.